HOW TO
Report Your Child's Immunization Record to Ottawa Public Health
April 27, 2015

Ottawa Public Health (OPH) and ImmunizeCA are pleased to announce a pilot program that will allow residents of Ottawa to report their children's immunization records to Ottawa Public Health using the ImmunizeCA app.

Eligibility Criteria

  • You must be using the ImmunizeCA app on an iPhone or iPad running iOS 7.0 or later.
  • Your child must be less than 15 years of age.
  • Your child must live within the city of Ottawa
  • Your device must have an internet connection
Set a record's City/Town field to Ottawa to unlock the feature.

Instructions

Step 1: Navigate to your child's profile in ImmunizeCA

To begin, tap on the 'My Records' button on the home screen of the app. If you have already created a record for your child, select it. If not, tap on 'Create New Record' and follow the instructions. When you get to the City/Town field, proceed to Step 2.

If you have an existing record, you will see a list of visits (Two Month Visit, Four Month Visit, etc...). In the bottom right-hand corner of the screen, you should see the 'Profile' button. Tap on the 'Profile' button.

Step 2: Set the City/Town field to Ottawa

On the profile page for your child, scroll down to the 'City/Town' field. Ensure that your child's 'City/Town' field is set to 'Ottawa' or one of the regions from this list. Once you have selected the correct city, tap the 'Save' button in the top right hand corner of the screen.

Step 3: Register for an account

Once you have properly set the city field, a new item will appear in your child's profile titled, 'Send to Ottawa Public Health'. Tap the switch next to this text.

You will now be on a page that has two buttons: 'Register' and 'Login'. Tap 'Register', and then enter your email address and create a password. You will need to enter your password again to confirm that you have entered it properly. Press 'Next'.

On the next page, enter the consenter's first and last name and then press 'Register'.

If you forget your password at any point, you will be able to reset it as long as you have access to the email account with which you are registering for the account, and you enter the exact consenter last name associated with the profile.

Step 4: Enable Sending to OPH feature for your child

You will now be on a page with a list of all of your record's in the app. Tap the switch next to the name of the child whose immunization record you would like to send to Ottawa Public Health.

On the next screen, enter your child's OHIP number (without the version code). Verify that the child's 'City/Town' selection is correct, and then press 'Next'.

Enter your contact information and then press 'Next'.

The final step is to read the consent message, and then press 'I Consent'. At this point, your child's record will be transmitted to Ottawa Public Health. This may take a few seconds. You can verify that your child's record was received by ensuring that there is a green checkmark under their name in the list of your records.

Changing Ottawa Public Health Settings & Logging Out

You may access the Ottawa Public Health settings from the app's main menu by tapping the button in the top left hand corner of the home screen. The Ottawa Public Health menu button will be visible as long as at least one of your records' City/Town fields is set to Ottawa or a region within Ottawa Public Health's catchment.

FAQs

If the Send Updates Automatically setting is on, any record that is enabled to be sent to OPH will be sent when changes are made to the record. A message will appear on the screen each time the record is transmitted and you will be able to verify that the record was sent by checking the 'Last Updated with OPH' date on the user's profile or in the OPH Settings.

If you choose to disable automatic transmission, you will be required to tap the 'Send to Ottawa Public Health' button in the record's profile or in the OPH Settings when you would like to communicate any updates to Ottawa Public Health.

You can stop sending your child's immunization record to OPH by turning off the 'Send to Ottawa Public Health' switch in their profile. Alternatively, you may stop sending all of your records at once by going to the Ottawa Public Health Settings page from the app's main menu and logging out.

You can contact ImmunizeCA support by submitting feedback or reporting a bug in the app.

Alternatively, you can contact vaccapp@cpha.ca

As a resident of Ottawa, it is required by law under the Immunization of School Pupils Act (ISPA) that you report your child's immunization information to Ottawa Public Health.

Ottawa Public Health requires that you complete their Student Immunization Information Form found on their website (http://ottawa.ca/en/residents/public-health/immunization) and submit it by e-mail or fax, or report by calling OPH with the information.

The ImmunizeCA app is available as a free download on the Apple App Store or the Google Play Store and can be accessed online at immunize.ca/en/app.aspx